grow store profit with third-party delivery
ONBOARD before 12/31/24 to claim your FREE equipment and up to 3 months of FREE software.*
grow store profit with third-party delivery
ONBOARD before 12/31/24 to claim your FREE equipment and up to 3 months of FREE software.*
WITH DELIVERY, ADD IMMEDIATE SALES!*
Operators who offer Krispy Krunchy® on
delivery sell an average of 36% more
chicken overall than those that don’t. *
*Based on 2023 system sales of 569 KKC Third-Party Delivery (3PD) stores.
Why Third-Party Delivery?
More customers
More sales
More profitability
Incentives for signing up now
What Do I Get?
Free Tablet + Stand*
Up to 3 months of OLO fees*
3 years of tablet support*
Free menu management
Free live support 7 days a week
HOW IT WORKS
getting started is easy!
Step 1
Complete interest survey and account creation documents
Step 2
Receive account login information from delivery providers & OLO
Step 3
Pre-programmed tablet / stand ship to your store in 7-10 business days from completion of paperwork.
Step 4
Technician scheduled and deployed to set up system + train team
Step 5
Operations follow-up to reinforce training + support
Sample Menu
When you participate in the KKC Third-Party Delivery Program, you will get FREE menu management that includes new and updated brand photography and menu items.
*Subject to third-party delivery availability and signing the required contracts. Limited to first 1,300 stores that sign the required contracts before 12/31/24. Additional conditions apply.
FREE EQUIPMENT*
KKC will supply the tablet, stand, and 3 years of service (nearly $1,000 in value)
This tablet allows operators to get orders from DoorDash, UberEats and GrubHub consolidated to just one tablet (as long as the service is offered in their area) – no more multiple tablets to maintain!
KKC will supply the Quick Release kiosk stand.
KKC will also pay for three years of service on this tablet.
If operators would like to have a printer to make execution easier, we have negotiated an option for an equipment charge of $295 for a printer and $207 for three years of service. This is recommended but optional!
HARDWARE & SOFTWARE PARTNERS
OLO
OLO is the service provider that manages our menus and that provides the solution to have all three services feed in to the one iPad tablet. KKC will pay OLO fees through 12/31/24 or for the first 3 months of service, whichever is longer. After this date stores will be charged $52.50/month for this service.
Cost is auto drafted monthly and invoices will be available in your OLO Dashboard.
STRATIX
Stratix provides the tablet, stand, and optional printer.
Stores have the choice to purchase a printer and service, which is not mandatory but could be beneficial. If you choose to buy a printer, the store is responsible for the cost and service of the printer. It must be supplied by Stratix as other devices may not be compatible. KKC has negotiated a competitive price of $295 for the printer and $207 for three years of service.
Stores will only need to have their contact, business entity information and physical store information available for this contract. Eventually the operator will need to provide banking information after the first 3 year support term provided by KKC runs out.
REQUIREMENTS FOR FREE EQUIPMENT + SOFTWARE
- Must accept Krispy Krunchy orders until 8 pm on Friday and Saturday
- Must host ONLY Krispy Krunchy approved products on the menus
- Must carry minimum of core 7 menu items: Legs, Wings, Thighs, Tenders, Chicken Sandwich, Potato Wedges, and Honey Biscuits
- Must be within first 1,300 restaurants to sign up before 12/31/24
FREE SUPPORT
KKC has a dedicated help desk for all of your third-party delivery needs.
Contact: Delivery@KrispyKrunchy.com
Phone number: 469-945-5505
Hours of Operation
Mon – Fri: 9:00am – 8:00pm EST
Sat – Sun: voicemail monitored for emergency response only
We can help with:
- Account Access
- Adding a New Provider
- Price Updates
- Hours of operation Updates
- Technology Issues
*Note even though KKC is covering many expenses, operators are required to sign agreements with OLO, Stratix and any service providers they use for 3PD.
Sign up is as easy as 1, 2, 3, 4
1. Complete intake survey to sign-up for OLO, DoorDash & provide menu pricing.
2. Add in additional partners as available (GrubHub and UberEats)
3. Equipment Shipped
4. Technician deployed to install hardware & train team
*Subject to third-party delivery availability and signing the required contracts. Limited to first 1,300 stores that sign the required contracts before 12/31/24. Additional conditions apply.
PROFITABILITY
COMMISION:
23% Marketplace
24% DashPass
6% Pickup
Disclaimer: These are only starting rates and may vary on performance metrics.
COMMISION:
27% Delivery
15% Pickup
Disclaimer: These are only starting rates and may vary on performance metrics.
COMMISION:
23% Delivery
Disclaimer: These are only starting rates and may vary on performance metrics.
MARKETPLACE PRICE LIFT
Refers to a percentage applied to in-store pricing to combat delivery commission fees.
It is recommended that you choose to go no higher than 15% above in-store pricing. This is set on the back-end of OLO and requests to edit or change must come through delivery@krispykrunchy.com.
SHOW ME THE MONEY
Average In-store order = $10.00
Average DoorDash order = $27.49
In-Store Orders
-
Sale $10.00
-
Cost -$4.20
-
Penny Profit at 58% $5.80
Delivery
-
Sale $23.90
-
15% Mark Up +3.59
-
Actual Sale $27.49
-
23% Commission -$6.32
-
5% Marketing Fee -$1.38
-
Cost -$10.04
-
Penny Profit at 58% $9.75
Pick Up
-
6% Commission -$1.43
-
5% Marketing Fee -$1.20
-
Cost -$10.04
-
Penny Profit at 58% $11.23
Even after fees, third-party delivery provides almost double the penny profit to the bank!
Remember, third-party delivery orders give you…
More customers, More sales, More profit
That you otherwise wouldn’t get.
*Subject to third-party delivery availability and signing the required contracts. Limited to first 1,300 stores that sign the required contracts before 12/31/24. Additional conditions apply.
TRAINING
MORE RESOURCES
KKC Delivery Info:
Vendor Resources:
*Subject to third-party delivery availability and signing the required contracts. Limited to first 1,300 stores that sign the required contracts before 12/31/24. Additional conditions apply.
Who is my Operations Support Specialist (OSS)?
QUESTIONS?
MAIN POINT OF CONTACT
Delivery@KrispyKrunchy.com
8:00am – 10:00pm EST (Mon – Fri)
9:30am – 6:30pm EST (Sat – Sun)
Average response time: less than 30 minutes
WE CAN HELP WITH
• Menu Items + Pricing updates
• Hours of operation updates
• Account access
• Onboarding a new delivery partner
• Checking status of delivery partner
• Non-emergency tablet, stand & printer support
If you encounter an inability to take orders or your tablet, stand or printer is broken you can call our Emergency Support line at 469-945-5505
*Subject to third-party delivery availability and signing the required contracts. Limited to first 1,300 stores that sign the required contracts before 12/31/24. Additional conditions apply.
